Genesen

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Does the treatment really work? Yes, not only does it work; Genesen Acutouch performs above and beyond reasonable expectation, especially when combined with perseverance and dedication from the users.
Why should I buy the Touch Pointers? They are a cost-effective, long-term investment in your own, and your family’s health. Many surgical operations have been prevented by the use of the Acutouch. Thousands of Rands were saved on pain tablets and anti-inflammatories in 2001 alone, where they became unnecessary after using Acutouch Therapy. You can help yourself, family, friends and pets! The Pointers are safe, very effective and easy to use.
What do the Acutouch Pointers have in common with electrical pain machines? There are no similarities. The idea behind Acutouch Therapy is not to simply mask pain. Although it is incredibly successful for pain management, the most important facet is that it stimulates the natural healing process through the application of waves which are naturally absorbed by the body to promote and maintain health. In other words, long-term benefits can be achieved with the Genesen devices.
Will the treatment cure me? Genesen Acutouch will restore your body’s ability to heal itself, which is a gift on its own. We do not claim it to be a “cure-all”, but with the correct use of Acutouch, the benefits are exceptional. Acutouch is suitable as a stand-alone therapy or in conjunction with other therapies. The results to date show that the Pointers are effective and have helped many ordinary people as well as professionals in various ways.
What precautions are there? It is impossible to overdose with Genesen Acutouch, or to harm yourself. But there are some cautions you must take when applying the therapy under the following circumstances:
  • Pregnancy - The Users Manual lists certain points best avoided during certain months of pregnancy. 
  • Pacemakers - Treatment can be continued with caution. Do not place the Pointers near the pacemaker itself.
 Does the treatment have any side effects? No, only side benefits. For example, sometimes people treating themselves for arthritis respond to the arthritis, but at the same time their headache also disappears. In a few cases you may experience a slight increase in pain at the beginning, but this is what is known as a mild “healing crisis” — occasionally things need to get worse before they get better! This is normal for some conditions. Continue with the treatment and you will feel the benefits a day or two later. This happens because you are treating the cause rather than the symptoms.
Do you have to repair, recharge or service the Touch Pointers, and what are the costs? There are no batteries, artificial power source or movable parts. The Acutouch Pointers last indefinitely and will not loose efficacy during that time, provided that you look after them. If you do damage or bend the points, the Acutouch Pointers will not work as effectively. Should this happen, you can send your set in for repair to the nearest Genesen office. To ensure that your Pointers come to no harm, keep them in their case, away from electromagnetic fields, do not drop them, and keep them out of the reach of small children.
Can I use the Pointers on my animals, and will they work? Yes, you can certainly use Acutouch therapy on dogs, cats and horses, and you can expect good results. Since animals are far more sensitive to natural energy, you should choose the device suitable for the treatment. 
  • Acutouch G300TT - Initially place the Pointers above the skin. (We have found that the treatment is occasionally too uncomfortable if there is direct application to the skin.)  
  • Acutouch Gold Plus M5.2 - The covered tips of the M5.2 are most suitable and work faster.
 We offer a manual (upon request only) that shows the meridian lines in dogs and horses and the various treatment programs.
Can more than one person use the same set of Pointers? Absolutely, not only are they plated with 24 ct gold for hygienic reasons (gold does not promote viral and bacterial growth), but the tips can also be disinfected with surgical spirits.
Why does the users manual stipulate treatment twice daily? Practical experience indicated that treatment twice daily (or even more frequently) is sufficient to treat chronic diseases and ailments. Sporadic treatments take much longer to achieve the same or even lesser results. Frequent use delivers fast results and perseverance promotes sustained healing.
Are the Touch Pointers available throughout South Africa? Nature’s Technologies imports and distributes the Genesen range in Southern Africa. There are agents in all the main centres nationwide. Most agents will have stock at all times or have access to stock within 24 working hours. Contact us for details.
Do I need training? The Users Manual is very comprehensive. We have a variety of options that you can choose from if you need further help and assistance: 
  • Contact Nature’s Technologies by sending us your details from this site, or by using our Toll Share number: 0860-150-150. A Genesen Therapist can assist you telephonically.
  • For personal assistance, you can visit Nature’s Technologies at 337 Charles Street, Pretoria, or we can refer you to a Genesen therapist in your area. 
Can you help me with medical advice? You can contact Nature’s Technologies where a Genesen therapist can either help or refer your case to our medical advisors. We will phone or e-mail you back with an answer. You can also be referred to Genesen therapist in your area for an appointment.
Is there any guarantee on the devices? The Genesen devices contain no moving parts thus no indication for a maintenance or service programme. For after-sales service regarding the device, please read Question 7.
How do I know it will work for me? You can book an appointment for a treatment with a Genesen therapist to experience the benefits first-hand before you purchase. Most of the Genesen therapists or agents in South Africa are qualified in one or more medical or complimentary health discipline. The consultation fees vary according to their profession. Nature’s Technologies recommend between one and three treatments depending on the ailment and the age of the patient. Once personally experienced, you can make an informed decision to purchase and receive a free demonstration with purchase.
What if I have purchased a faulty device? More than 600 000 sets have been sold worldwide and no faults have been reported. However, should you be the unlucky first one, report it immediately to Nature’s Technologies via your agent, and your set will be replaced without delay.
What happens after I have purchased and I am not sure if I treat correctly? All the Genesen agents will be more than happy to mark the treatment points on you with a dermatological skin marker.